Customer Relationship Management Archives

Improving Work Life Quality With Collaboration Tools

by Matthew Sutton | May 4, 2019 | Blog

In this era of the Fourth Industrial Revolution, technology is evolving at an exponential pace. Successfully delivering world-class results and completing a project on a stringent timeline can be difficult and demanding. Working on a time-sensitive project alone is...

CRM and ERP Integration: How To Do It

by Resonant | Apr 25, 2019 | Blog

The year was 2013 when Salesforce partnered with Mulesoft, a data integration platform that allows apps and systems to become cross-functional across any cloud. Just the year before that, the path to CRM and ERP integration was a long and difficult process — one that...

Why Businesses Prefer Cloud Technology Over Office-Based Technology

by Resonant | Apr 18, 2019 | Blog

Cloud technology usage is steadily increasing across the board, while traditional on-site technologies are gradually being phased out. With the changing times, more and more business owners and professionals are seriously considering adopting cloud computing...

What Are the Types of CRM?

by Matthew Sutton | Apr 11, 2019 | Blog, Salesforce, Salesforce Admin

Customer Relationship Management (CRM) is a term we hear a lot these days in the business sector. One might ask, “What is a CRM and what are the different types of CRM systems?” So today, we’re going to take a look at the three different types of CRM, so we can gain a...

How Does a CRM Increase Sales Growth and Profitability?

by Matthew Sutton | Apr 4, 2019 | Blog, Sales, Salesforce

Sales is the lifeblood that flows through the veins of any business, whether big or small. And the higher the sales rate, the more stable the business is. This is why business owners are continuously looking for ways to improve their marketing strategy and enhance...