WEBINAR: Exploring Salesforce Communities
6 October, 2020 1 pm – AEST
Resonant Cloud is a Salesforce Partner who has completed 250+ implementations across the Salesforce suite including website builds, integrations, and development.
In this webinar, we will be discussing the different ways your business can use Salesforce Communities to build, grow and maintain relationships. Some of the options we will be covering:
Help customers find answers themselves and build self-service capability. Communities can allow you to build a knowledge base, a self-service portal, or a forum, to better manage your customer experience.
Give users a responsive portal where they can access articles, update their accounts, and create and manage cases and claims.
Collaborate with your partners on deals, submitting leads and providing visibly open leads and Opportunities (pipeline).
Duration: 45 mins, including Q&A
Salesforce Consultant / Communities Expert
This webinar will be recorded and emailed to all registrants.