Dreamforce 2019 Wrap-Up

Salesforce has hit the mark again! Dreamforce 2019 at the Moscone Centre in San Francisco was an absolutely fantastic event for all of those in...

Salesforce CRM Strategies Which Will Change Your Business

Although CRM has been proven to increase business revenue by an average of 41% per salesperson, it is estimated that 43% of companies that utilise...

How Do I Know I Need To Set Up Another Record Type in Salesforce?

In a nutshell, record types enable Salesforce admins to offer different business processes, picklist values, and page layouts to different users....

How to Check Your Salesforce Email Sender Reputation

From a bottom-line perspective, it doesn’t matter how great your products and services are, unless you’re working with a team of marketing professionals who can create a strong demand for them and help you sell them consistently across a diverse range of platforms....

Enhance the Way You Sell With Salesforce CPQ

One of the biggest challenges that every seller eventually faces is generating accurate quotes for complex products in a diverse range of scenarios. This is particularly the case with elaborate, high-value products and services in industries such as software, IT,...

HFL Consulting, powered with Salesforce and Pardot

See how HFL Consulting powered Sales Cloud with Pardot to deliver a unique leadership development and coaching experience. HFL Consulting design and deliver a diverse range of leadership solutions for organisations across multiple industries culminating in three core...

Technology and Flexible Work Environments for Parents

The 21st-century workplace is vastly different from the old-fashioned office of a few decades ago. Gone are the days when people could only work Mondays through Fridays from 8:00 am to 5:00 pm. This model has been demonstrated to be stressful and comparatively...

Improving Work Life Quality With Collaboration Tools

In this era of the Fourth Industrial Revolution, technology is evolving at an exponential pace. Successfully delivering world-class results and completing a project on a stringent timeline can be difficult and demanding. Working on a time-sensitive project alone is...

CRM and ERP Integration: How To Do It

The year was 2013 when Salesforce partnered with Mulesoft, a data integration platform that allows apps and systems to become cross-functional across any cloud. Just the year before that, the path to CRM and ERP integration was a long and difficult process — one that...

What Are the Types of CRM?

Customer Relationship Management (CRM) is a term we hear a lot these days in the business sector. One might ask, “What is a CRM and what are the different types of CRM systems?” So today, we’re going to take a look at the three different types of CRM, so we can gain a...


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